Review Integration

Bot It syncs review data from your review platform and injects it into MCP responses. AI agents see your ratings, review counts, and customer sentiment alongside product data.

Supported Platforms

Platform	API Key Required	Notes
Judge.me	Optional	Works without an API key using the public API. API key unlocks private reviews.
Yotpo	Yes	Reads from Shopify metafields in the Yotpo namespace
Loox	Yes	Reads from Shopify metafields in the Loox namespace
Stamped	Yes	Reads from Shopify metafields in the Stamped namespace
Okendo	Yes	Reads from Shopify metafields in the Okendo namespace

Setting Up

1. Navigate to Reviews in the Bot It sidebar
2. Select your review platform from the dropdown
3. Enter your API key if required
4. Click Connect
5. Click Sync Reviews to pull your review data

What Gets Synced

For each product, Bot It stores:

• Average rating (e.g., 4.7)
• Review count (e.g., 142)
• Summary text (a generated summary of customer sentiment)
• Top positive quote (best positive review excerpt)
• Top critical quote (most constructive critical review excerpt)

How Reviews Appear in MCP Responses

When the MCP Enrichment Proxy processes a product result, review data is appended as a bot_it_reviews field:

{
  "bot_it_reviews": {
    "average_rating": 4.7,
    "review_count": 142,
    "summary_text": "Customers love the fit and quality...",
    "top_positive": "Best shirt I've ever owned...",
    "top_critical": "Runs slightly long in the sleeves..."
  }
}

Re-syncing

Click Sync Reviews at any time to pull the latest review data. We recommend syncing weekly or after receiving a significant batch of new reviews.

Plan Availability

Review integration is a Pro feature.